PRIVACY POLICY

Our commitment to your privacy

Our customers have always been our top priority and Dragonfly Fintech (Cambodia) Plc. is dedicated in ensuring that our online financial transactions are private, safe and secure. In short, your privacy is our top priority. This privacy policy is designed to explain some of the privacy principles we abide by, in providing a responsible and reliable online experience.

Types of information

When applying for any of Dragonfly Fintech (Cambodia) Plc. products or services, or to perform any of your banking transactions online via this website, you will be required to provide us with information such as your name, age, gender, ID, contact information including email address and other information as necessary, where applicable, financial information such as income, assets and liabilities may be required as well.

Use of information

The information gathered is used primarily to provide you the financial services you have requested, evaluate your financial needs, prevent fraud and offer additional products or services that we believe may be of benefit to you. We may use the information to improve our website, our products and services. We may periodically send promotional emails about new products, special offers or other information which we may think you may find interesting. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Employee access

Employee access is only limited to authorize employees who are fully trained in handling your information. These authorized personnel are required to ensure the confidentiality of your information and to respect your privacy at all times. Employees who have accessed to your information will be subjected to disciplinary action should they fail to observe this privacy policy.

Security measures adopted to protect user information

We protect your information in a highly secure data center, adhering to strict computer security standards. We have put in place privacy protection control systems designed to ensure that our customers' information remain safe, secure and private. For more information on our security measures, please refer to our security statement.

Sharing of information

Besides sharing of information between members of the Dragonfly Fintech (Cambodia) Plc., we do not disclose your information to any third party or external organizations. This is in view of our strict compliance to law on Banking and Financial Institutions. However, to ensure that you benefit from our full range of products and services, your non-financial information may, from time to time, be provided to our alliance partners, suppliers and/or any other parties.

Should any information be provided to these entities, we will make every effort to ensure that the entity has adopted at least the same customer privacy standards as Dragonfly Fintech (Cambodia) Plc..

If you do not wish to share your information with any other entities, or you do not want to be solicited for products or services offered by Dragonfly Fintech (Cambodia) Plc., or entities it provides information to, please write in to us or email us at helpdesktop@payluy.com.kh

Links to other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Hence, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Declaration

Payluy is patent registered “eWallet payment service” solely owned by Dragonfly Fintech (Cambodia) Plc..